Vietnam Tour Confirmation Policy:
We are excited to welcome you to an unforgettable journey through the captivating landscapes, rich culture, and vibrant history of Vietnam. To ensure a seamless experience, we have outlined our tour confirmation policy below. Please take a moment to review the details before finalizing your booking.
Booking Confirmation:
- Reservation Request: Submit a booking request through our website or directly contact our dedicated booking team via email or phone.
- Availability Check: Our team will confirm the availability of the chosen tour, accommodations, and activities for your preferred travel dates within a 60 second.
- Deposit Payment: A deposit is required to secure your reservation. Payment instructions will be provided upon availability confirmation.
Booking Confirmation:
- Confirmation Email: Once your deposit payment is received and processed, you will receive a confirmation email containing important details about your tour, including itinerary, accommodation information, and contact details.
- Remaining Balance: The remaining tour balance must be settled before your scheduled departure date. Payment instructions will be provided in your confirmation email.
Cancellation and Refund Policy:
- Cancellation Requests: If you need to cancel your booking, please notify us as soon as possible. Cancellation requests must be submitted in writing via email before 10 days from the date of travel.
- Cancellation Charges: Cancellation charges may apply based on the proximity of your cancellation to the tour start date. Specific details will be provided in your booking confirmation.
- Refund Processing: Refunds, if applicable, will be processed according to our refund policy, which will be outlined in your booking confirmation.
Change Requests:
Modification Requests: Should you wish to make changes to your booking after confirmation, such as altering travel dates or adding/removing participants, please contact our team. Changes are subject to availability and may incur additional charges.
Travel Documentation:
Travel Documents: Prior to your departure, ensure that you have all the necessary travel documents, including a valid passport, visa (if required), and any other documents specified in your booking confirmation.
Responsibilities and Liability:
Participant Responsibilities: Participants are responsible for complying with local laws, customs, and regulations. Engaging in any illegal activities during the tour is strictly prohibited.
Health and Safety: We Vacation Dreamz ensure Your safety is our priority. Participants should adhere to safety guidelines provided by tour guides and follow recommended health precautions.